Terms of Sale

These terms govern subscriptions to CareMyRide's paid plans, operated by:

Underhood Tales SASU Simplified joint-stock company, sole shareholder 29 rue Vincent van Gogh, 78370 Plaisir, France Company number (SIREN) 995 236 353 EU VAT number: FR 86 995 236 353 Contact: contact@underhoodtales.com

1. PLANS

Free plan: three active vehicles, twenty-four automatic scans granted once, unlimited manual entry, and all other features.

Annual plan: unlimited vehicles within a technical ceiling, one hundred automatic scans per twelve-month period.

The details and price of each plan are shown before purchase. Automatic scans are limited to ten per day on every plan.

2. PRICING

Prices are shown in euros, inclusive of applicable taxes. They may change; any change applies to future subscription periods and is notified at least thirty days in advance.

A promotional launch price remains applicable to successive renewals for as long as the subscription is not interrupted.

3. PAYMENT

Payments are processed by Stripe Payments Europe. We neither receive nor store your card details.

The subscription is charged at sign-up and then at each annual renewal date.

4. RENEWAL

The subscription renews automatically at each renewal date unless cancelled beforehand. A reminder is sent by email before each renewal.

5. CANCELLATION

You may cancel at any time from your account settings. Cancellation takes effect at the end of the current period; you keep access to paid features until then.

No pro-rata refund is given for a period already started.

When a subscription ends, all your data is kept. If you hold more than three vehicles, you will be asked to choose the three that remain active; the others stay viewable and shareable but can no longer receive new entries until you subscribe again.

6. RIGHT OF WITHDRAWAL

You have fourteen days from sign-up to withdraw, without reason or penalty.

However, if you expressly request immediate performance of the service and acknowledge that you lose your right of withdrawal once the service has been fully performed, that right lapses to that extent. This request and acknowledgement are made through a separate checkbox at the time of payment.

If you did not give that agreement, or if the service has not been fully performed, you may withdraw by writing to contact@underhoodtales.com. Refunds are issued within fourteen days using the same payment method.

7. REFUNDS

Outside the right of withdrawal, no refund is due for a period already started. A refund may nonetheless be granted in the event of prolonged unavailability of the service attributable to us.

8. QUOTAS

Automatic scan credits are attached to the account and are neither transferable nor redeemable for cash. Unused credits are not carried over at renewal.

Reaching a scan quota never restricts access to your data or manual entry.

9. AVAILABILITY AND LIABILITY

We work to provide a continuous service but cannot guarantee it. Our liability in respect of a subscription cannot exceed the amount actually paid for the current period.

10. MEDIATION

In accordance with the French consumer code provisions on consumer dispute mediation, after contacting us and failing a satisfactory answer, you may refer the matter free of charge to a consumer mediator:

CM2C 49 rue de Ponthieu, 75008 Paris, France Telephone: +33 1 89 47 00 14 Website: https://www.cm2c.net/declarer-un-litige.php Email: litiges@cm2c.net

You may also use the European online dispute resolution platform.

11. GOVERNING LAW

These terms are governed by French law.